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The new year brings significant changes at the Springfield airport — all of them designed to improve customer service.
With yearly passenger numbers expected to soon reach 1-million per year, improvements include expanding and remodeling the restaurant in the gate area, adding charging stations, and upgrading the free Wi-Fi. These are the first major improvements to the airline terminal since it opened in 2009.
“These improvements are driven by passenger growth,” says Brian...
READ MOREThe Springfield airport wants to make travel more comfortable for nursing moms. That’s why it now has its first nursing suite. It’s a place where moms can nurse, or pump breast milk.
The stand-alone suite is the first of its kind it SW Missouri, and part of a recent and growing trend at airports across the country. The Springfield airport has offered family bathrooms for several years. While they are large and private, mothers have rightly pointed out that a bathroom is not an...
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