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Pandemic Update: What's Going on at the Airport?

Aug 12 2020

Chances are you don’t have an urge to fly. That’s understandable. But if you do need to fly, you should know that airports are open and airlines are flying. And both are doing everything they can to make air travel as safe and clean as possible.


When it comes to non-top destinations, our airport has fared well during the pandemic. The airlines have maintained non-stop service from Springfield to 12 destinations, with the exception of Houston, which is scheduled to return in late September. Bottom line: it’s easy to fly within the continental United States. Travel to Hawaii, Alaska, and most foreign countries is trickier due to travel restrictions and fewer overseas flights. Do your research before buying tickets.


The most noticeable change at our airport: smaller crowds. Passenger numbers are down about 50% compared to this time last year. On average planes have more empty seats. But the most important changes begin at the terminal’s front door …

Everyone entering the terminal must wear a mask. Additionally, all airlines require masks onboard the airplane. No mask, no fly.

Check out this USA Today summary of airline mask policies.

Inside the terminal custodians are busy cleaning surfaces that people touch: counter tops, doors handles, rest rooms. Furniture is wiped down several times a day. Hand sanitizing stations are located at strategic locations throughout terminal.

At the security check point TSA staff wear masks, rubber gloves, and face shields. Gray bins are cleaned after every use.

Counters have sneeze guards. Social distance stickers mark the floor. Airlines deep clean aircraft every day.

At times, our terminal smells hospital clean. This effort is not unique to Springfield — it’s going on at airports across the country.

All of us look forward to welcoming you back — when you’re ready.

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